--:-- Kara Swisher: As marketing channels have multiplied, the demand for content has skyrocketed. But everyone can make content that's on brand and stands out with Adobe Express. You don't have to be a designer to generate images, rewrite text, and create effects. That's the beauty of generative AI that's commercially safe. Teams all across your business will be psyched to collaborate and create amazing presentations, videos, social posts, flyers, and more. Meet Adobe Express, the quick and easy app to create on-brand content. Learn more at adobe.com slash express slash business.
--:-- Kara Swisher: Rinse takes your laundry and hand delivers it to your door. Expertly cleaned and folded. So you could take the time once spent folding and sorting and waiting to finally pursue a whole new version of you. Like Tea Time You. Mmm. Or this Tea Time You. Or even this Tea Time You. Said you hear about Dave. Or even Tea Time, Tea Time, Tea Time You. Mmm. So update on Dave. It's up to you. We'll take the laundry. Rinse. It's time to be great.
--:-- Kara Swisher: Hi, everyone. This is Pivot from New York Magazine and the Vox Media Podcast Network. I'm Kara Swisher.
--:-- Scott Galloway: And I'm Quibi.
--:-- Kara Swisher: Quibi. Yeah, you are Quibi. Yes, we will talk to you about that. My condolences on CNN Plus and its untimely death, although not really untimely. Give us the rundown here. We got to get to Twitter because obviously Elon's about to take it over. But tell us what will happen to your, what's going to happen from the inside, what occurs? Give us the lowdown.
--:-- Scott Galloway: Well, I'll try and give you the cliff notes. Big picture, the thing, the tail wagging the entire dog of streaming right now is since I signed my deal in August, Netflix has gone from being worth $300 billion to $100 billion. So when Netflix goes down 70%, the entire, when Netflix sneezes, the entire streaming market catches pneumonia. If you look at it this way, Netflix gives you $2 billion of content for every dollar a month, which means that even at $3 a month, CNN Plus was supposed to show up with $6 billion in content. They spent $300 million. So they literally showed up with a squirt gun to a howitzer fight. It was kind of over before it began. And we even alluded to that.
--:-- Scott Galloway: The thing that was shocking is, as Dove Seidman says, it's not what you do, it's how you do it. There was some real, what I call fairly serious little dick energy here. Discovery or CNN waved the middle finger, as far as I can tell, at Discovery and said, we're launching this with or without your permission two weeks before you take us over. And then two weeks after Discovery showed up, they basically said, bitch, I'm on top. And they not only unplugged the thing, they smothered it with a pillow.
--:-- Kara Swisher: I mean, you know how I found out about this?
--:-- Scott Galloway: What? How?
--:-- Kara Swisher: As I find out about everything from you. You texted me and said, are you all right? And of course I got panicked because I thought something really bad had happened.
--:-- Scott Galloway: Oh, sorry.
--:-- Kara Swisher: And then I got forwarded the article. I think everyone at CNN Plus, I think nobody at Hudson Square found out about this until it was in the media. So I don't understand. There's some anger and ego here because this is not, from a shareholder standpoint, how you treat people. The executives, Discovery, CNN, and the talent, quite frankly, Kara, we all look really fucking stupid.
--:-- Kara Swisher: Yeah, you do. Yeah. Well, he had to cut prices. Let's get to the actual thing. He has this enormous, like the stock is languishing and doing badly since the acquisition, right? Since April 8th or something like that. One, he promised $55 billion in cuts. So had to start, or whatever, how much? $3 billion in cuts. Excuse me. And he's got $55 billion in loans and different debt and stuff like that. So he's got to cut, and he's got to look like he's strong. And he's a cutter, by the way. He's someone who does that over at Discovery. And so he had to show that he could do it by sacrificing something significant. Also, Jason Kilar did this, even though it was signaled to him not to, although they make the argument on that side that they did not do that, that they didn't signal to him that heavily in that regard. There's a big argument over how well it was doing initially and whether it should have been cut this quickly. But I think he just needed to do a flex for Wall Street. Like, I'm in charge. I can cut things. Look at what I just did and give him, to buy him some breathing space. And the way he did it, I agree, was kind of, to me, you're in the media. Oh, well, that's the way it goes kind of thing. You better suck it up, you know, sister. But it certainly was pretty abrupt. It was pretty fascinating how abrupt it was.
--:-- Scott Galloway: But the thing is, a little bit of pushback there. Most of the money had already been spent.
--:-- Kara Swisher: Yeah.
--:-- Scott Galloway: These anchors aren't Uber drivers. They're going to get their money.
--:-- Kara Swisher: Yeah, it was part of the deal. That's what I understand.
--:-- Scott Galloway: The first signal I got that this was clearly ending soon was all this negative press was coming out, mostly especially from conservative media, and Discovery wasn't hitting back. Because they could have said, well, Chris Wallace's interview with Jen Psaki today was the number one story in the media. They could have said, I was getting hundreds of emails saying, why isn't it available in this country? We had just gone on Roku. They could have easily started pinging out good news, and they didn't. It's like, oh my gosh, our parents are not our allies. Are they the enemy? There were even rumors that Discovery was leaking negative numbers about CNN Plus to create cloud cover to close it down. And this business is about talent. If you're Chris Wallace, do you do a deal with Discovery ever again?
--:-- Kara Swisher: Yeah, well, he has to stay there, right? He's going to move. A lot of these people had contracts. Just so you know, there are people who are hired and are losing their jobs and have to reapply at CNN if they're available. And then there are people with contracts that presumably, like Audie Cornish, yourself, and others, I assume she has a contract, that have to be either paid out or somehow prorated. I don't really know.
--:-- Scott Galloway: No, they're all going to get paid out, Kara. That's the thing. Whenever you see something that doesn't make sense, there's anger and ego involved. And there is anger and ego involved here because you know what they could have done very easily? Oh, we're going to take Chris Wallace's hit program over to the CNN core program. We're going to take Carrie Champion's program over to Turner for Final Four. They could have figured out a million ways to have peace with honor here. Instead, this was like Discovery saying, oh, wait, fuck me, no, fuck you.
--:-- Kara Swisher: No, I'm so sure. I think they had to show Wall Street that it could do something like this. I don't know. I feel like it was – I agree. To put it onto the Jason Kilar versus David Zaslav thing is a little bit, but it certainly is we're in charge here and our stock is languishing. And so we need to do something significant. That, to me, is what it looked like. But go ahead. You have your –
--:-- Scott Galloway: But, okay, but as someone who has run companies, as someone who has been on the board of big public companies, this isn't how you roll. This isn't how you treat people.
--:-- Kara Swisher: Yeah.
--:-- Scott Galloway: And I'm not talking about the anchors cashing seven-figure checks. I'm talking about the gaffer and the sound guy and the editor who read they may not have health insurance. And also, I do want to be clear, Discovery is being generous with severance. But you call people five minutes before they read about it in the New York Times.
--:-- Kara Swisher: Well, this is media. This happens a lot. This is not a freshman. Anything I've been involved with, this has happened like a zillion times. This is media. I think the leak got out ahead of them. I can't believe people would actually behave or treat other people this way.
--:-- Scott Galloway: How does Discovery do deals with these people?
--:-- Kara Swisher: You haven't worked for News Corp, have you? But go ahead. I guess not.
--:-- Scott Galloway: Yeah, maybe I'm naive to the media world.
--:-- Kara Swisher: Oh, trust me. We had such a back and forth with the News Corp people who were leaving and such astonishing liars and totally tried to kneecap us. And it wasn't helpful at all. We were going to go quietly because we wanted to leave, but they, I had emails luckily that I threatened to leak. Did you see the article in BuzzFeed yesterday?
--:-- Scott Galloway: No.
--:-- Kara Swisher: BuzzFeed put out this really well-researched article saying, with a big CNN logo and a big Apple TV Plus logo, that said CNN Plus and Apple TV Plus had just come to an agreement. Their Apple TV was going to begin distributing a lot of the CNN Plus content. And it went through every program they were taking. And it made a lot of sense, the RBG stuff, the Murdoch stuff. And then it listed three programs of the weeklies. Tapper's, Anderson's, and mine. And all of a sudden, I'm getting emails from my team saying, wait, we're back in business with Apple TV+. Fortunately, I know someone very senior at Apple TV+, who confirmed that there was absolutely no talks of any kind. So we have a hoax published on BuzzFeed. Nobody at Warner knew anything about it. And meanwhile, everyone's saying we need less moderation in media.
--:-- Scott Galloway: Yeah.
--:-- Kara Swisher: So there was what looked like a very credible article yesterday saying CNN Plus and Apple TV Plus had come to an agreement. So the honest answer, you asked me what happens to the content, where does it go? I have no idea, Kara, and nor does anyone else at Hudson Yards. You might as well tell me. Have they said anything? Or what's the communication to you?
--:-- Scott Galloway: The communication—
--:-- Kara Swisher: Toss them under the bus, Scott. Go ahead.
--:-- Scott Galloway: No, the communication from all the people at Warner has been nothing but gracious, a little bit embarrassed, and how can we be helpful, they couldn't have been nicer. The only communication I've got is I've heard from three other media companies saying, hey, do you want to talk? But I have yet to speak to a person at Discovery, and everyone else I speak to at Warner is sort of like chagrined, how can we be helpful?
--:-- Kara Swisher: What have you heard? I don't think anyone at Hudson Yards has been told anything as far as I know. And what happened to your team specifically? Since we're not getting this out of Anderson Cooper, but go ahead.
--:-- Scott Galloway: My team at Prophet Media is fine because we make the majority of our revenue with books, speaking, podcasts, and the other stuff. So everyone here is just kind of relieved because this was more work than any of us had anticipated. I think my team, our team at Warner, is very nervous, as they should be, because what you're about to see in streaming media is going to be a bloodbath over the next 18 months. The general cadence of the market or complexion of the market around streaming was as long as you kept growing subscriber base, even if you ignore the economics, we'll keep taking the value of your firm up. And then when the lead dog loses 70% of their value, like, I mean, think of this math. And we'll close on this point because I know we've got to move on. They're supposedly going to be somewhere between $220 and $240 billion in investment in original content spent in America or spent across these companies. Maybe that's a global number. But let's just use American numbers as the denominator, American households. There's 115 million U.S. households. 25 or 35 million are either so far right they don't want that profane streaming in their house or they're so far left they tell everyone, oh, we only read The Atlantic. We don't watch TV. So call it 80 million households are streamable. That means that these companies are spending $3,000 per household to send you Euphoria and Bridgerton and Better Call Saul. That is just not sustainable. I'm not talking about your cable bill. I'm not talking about your phone bill. I'm talking about how much Hulu and Netflix and Amazon Prime are spending just on content to send you The Marvelous Mrs. Maisel. It was fine when Netflix was alone.
--:-- Kara Swisher: That said, Bill Cohen, who we both agree is really smart, said that he thinks the run on Netflix is ridiculous given the finances of it and how well, how big it is and how far ahead it is and stuff. I mean, it's drawdown, that it's oversold.
--:-- Scott Galloway: Yes, he's like, this is ridiculous.
--:-- Kara Swisher: No, no, the amount of how the stock's gone down. He was arguing this is stupid. The attack on their stock is stupid and it is worth a lot more. He just did a really interesting—
--:-- Scott Galloway: Well, you could say that. You could say that about everyone from Moderna to PayPal. I mean, there is literally no shortage of companies down 70% in the last six months. But this is, Netflix is the tail wagging the entire media dog right now. Specifically it shedding 70% of its value. The reality is it's a basic lesson in economics. It got overspent. And what I'm learning and everyone learned is that when certain decisions don't make sense, I don't give them the credit you're giving them in terms of trying to send a signal about how decisive they are. This was anger and ego.
--:-- Kara Swisher: Oh, I don't think it was a good signal. I just think I can see them saying it. They're like this. They're besides the we're in charge here vibe, which I think was interesting. And that sort of underhanded stuff. I think, after the Zucker thing. Now remember, Zaslav was very close to Zucker and the anger at Jason Kilar is very real. There's no question about that. But I think they had to say something to Wall Street and this was dramatic. They look stupid doing it. And I wouldn't mind saying that to David Zaslav to his face. It's just the way it was done, it seems talent negative. It makes everybody feel nervous. I'm pretty, I know that these deals for the big talent, like Anderson Cooper's, were part of their deal. They got paid whether they did it or not, right? It didn't matter. Again, it was already paid up front.
--:-- Scott Galloway: Right.
--:-- Kara Swisher: So they look, they're just, they just decided to take the most high profile thing and sacrifice it right there to show that they had, they were in charge here, sir. And that was not just because they were angry, it was because of its virtue signaling to Wall Street. And I still don't think it matters because they are in for a world of trouble because they're not big enough.
--:-- Scott Galloway: Well, they got $55 billion in debt. That is correct. And they have a shareholder base that's used to a dividend and slow growth. They gotta shift that shareholder base very quickly.
--:-- Kara Swisher: Yeah, it's gotta sell out of AT&T. And so they've got a transition to shareholder base. And you've got David Zaslav. And just so I can cement the fact that I will not be on HBO Max, David Zaslav has moved, he's gone Hollywood. He's moved to LA and he's going on Oprah.
--:-- Scott Galloway: You know when you know an executive is no longer about their company, they're about themselves. When they go on to do an interview on a network that's not theirs.
--:-- Kara Swisher: No, no, it wasn't a network. It was for a... With Oprah?
--:-- Scott Galloway: All Hands. It was an All Hands.
--:-- Kara Swisher: Yes, she's a friend of his. But wasn't it broadcast?
--:-- Scott Galloway: I don't know, but it was an All Hands for the company. Because someone who watched it said it was the weirdest thing they ever saw. So it was an All Hands. So that was...
--:-- Kara Swisher: I'm sorry you weren't invited.
--:-- Scott Galloway: Okay, but if you're... Granted, we all got to eat, but if you're an anchor, a talent, and at CNN+, you do a deal with Discovery?
--:-- Kara Swisher: Yeah, yeah, this is interesting. And he's bought a big estate, and he's definitely doing that. I just think, we'll see. He's a very good operator. He cuts costs and everything else.
--:-- Scott Galloway: Well, clearly.
--:-- Kara Swisher: But that's what he's known for. The bottom line is this was the right decision. It's just again how it was done. I mean, wow.
--:-- Scott Galloway: So your stuff, you don't know what's going to happen to your stuff. So I was literally at University High School doing something on high schools and education on Wednesday, and this happened Thursday morning. And last week, they put two new producers on my show because of the success and the numbers it was showing.
--:-- Kara Swisher: Yeah, you were doing pretty well, that's what I'm saying.
--:-- Scott Galloway: And then on Wednesday, I found out that we were the most successful weekly program. And on Thursday, I read the whole network had been unplugged.
--:-- Kara Swisher: Yeah, I know. I felt bad. Everyone's like, is Scott okay? I'm like, I'm sure he's fine.
--:-- Scott Galloway: I'm fine. You did a nice thing. The sex tweet was good. Shorts. Loved every minute, over too fast. And what if I told you, where have you come back to?
--:-- Kara Swisher: Kara Swisher. The only way you can be a hit is in a show with Kara Swisher. I'm back home. Can I just tell you, let me just say, Scott has been a little bit distracted. You didn't turn my room into an office, did you?
--:-- Scott Galloway: I'm going to.
--:-- Kara Swisher: You didn't turn my room into an office, you did it? You know who I was hanging out with last night who loves me, Ask Amanda Katz? Jon Stewart, my new best friend. And I'm just telling you, in a parking lot the night he was being feted, he was like intensely talking to me. I was like, you need to go into your party. Let me just say, you better come home or else I'm going to find a nicer-
--:-- Scott Galloway: So Jon Stewart, have you been watching his program? I really like it.
--:-- Kara Swisher: I don't like his program. I don't like it.
--:-- Scott Galloway: Oh, no, it's gotten better. Trust me. It's gotten better. He and I have talked about it a lot. We're going to have lunch. It's very educational. He's wonderful. This event last night for him, Mark Twain, it was literally, it was Jimmy Kimmel, who I just had on Get Got To Me, Olivia Munn, Bruce Springsteen sang. I was seven feet away from him singing Born to Run, an acoustic version. Dave Chappelle was there, Pete Davidson, Kim Carter. It was so much fun. And I got to say, Jon Stewart and Samantha Bee, Stephen Colbert had to call in because he had COVID. Let me just say, Jon Stewart gave one of the best speeches I've seen and so funny and so trenchant, is that the word? Really amazing. I have to say, even though he's sort of tried to retire and wonderful family, the whole thing was amazing. But let me just say, he has a lot to say still. And I'm trying to get him to realize how, there's a lot of stories recently that have been using an interview I did with him to say, they called me casually insulting. I was not being insulting in that piece. I was asking him what he's doing, and I wanted to have a good debate with him about it. And it was turned into an Atlantic story which was about whether he was relevant or not because I asked him directly if he thought he was and what he was doing. And I had my criticism of the show. I was meaning to say this guy still has it. And I want to know what he's doing. And instead, it was like, is he washed up, which I think is bullshit. He's not. Let me tell you, he's not. He's not spending time with his family. I mean, he's washed up. The amount of people he created and created a genre, let me just say, as someone who's mentored a lot of people, this guy still has it. And he's going to be great. But I'm sorry. Are you OK? Do you need anything? Do you need any crackers, saltines?
--:-- Kara Swisher: What I found, so I mean this sincerely. I was at my high school on Wednesday, and I spoke to the leadership class there. I was in leadership, and I said, someone asked me, what is the secret to your success? And this is true. It's rejection. When I was in high school, I ran for sophomore, junior, and senior class president. I lost all three times, and based on my track record, I decided to run for student body president, where I, wait for it, lost. The key to success is your willingness to endure failure and rejection. And you never know what's going to happen. You just never know what's going to happen. So nothing's ever as good or as bad as it seems. So on Wednesday when they told me my show was the best weekly, it wasn't as good as it seemed. And on Thursday when the thing got unplugged, guess what? It's not as bad as it seems.
--:-- Scott Galloway: Yep, yep.
--:-- Kara Swisher: And I'm blessed because TV was something I did, but it wasn't what I do.
--:-- Scott Galloway: Yes.
--:-- Kara Swisher: It's just like 5% of my income. Now it's 0%, and it was 20% of my time.
--:-- Scott Galloway: Well, now you're back, and you understand where you're going to have a big deal of your shows with me. I'm sorry to tell you this.
--:-- Kara Swisher: There you go. I hate to tell you, but you're stuck with me. And you're stuck with our lovely pivot team.
--:-- Scott Galloway: If this is wrong, I don't want to be right, Kara.
--:-- Kara Swisher: It's all right that you went off.
--:-- Scott Galloway: If this is wrong, I don't want to be right.
--:-- Kara Swisher: You went off with your date, your Anderson Cooper date. I tried to get—that's not fair. You can't. You can't. This is the third time. That's not fair. Now you know. Come on. Come on. You're going to have to come home and you're going to see what's going to happen. You need to trust me on this. You need to trust me. By the way, people were also worried if you were upset about Elon, which we're going to talk about today. Looks like he's getting Twitter.
--:-- Scott Galloway: Like I said.
--:-- Kara Swisher: Like I said.
--:-- Scott Galloway: You said you didn't know.
--:-- Kara Swisher: I didn't know, but I thought he was. Bill Cohen was right.
--:-- Scott Galloway: Yes.
--:-- Kara Swisher: I was also tending towards Bill Cohen's argument. You said, no way. And I said, way.
--:-- Scott Galloway: You were tending. You were a tender. I'm a tender offer. I said, I don't know how he couldn't win. That's what I said.
--:-- Kara Swisher: All right, Scott, you're going to have to dry your CNN Plus tears now. Are you done? Are we done?
--:-- Scott Galloway: Hold me. Hold me.
--:-- Kara Swisher: No, we're going to move on to Elon. Although, you know what? You are. It's so funny. The first message I get, and I always get my bad news from you. You're like, are you okay?
--:-- Scott Galloway: Hold me. Hold me. Hold me.
--:-- Kara Swisher: No, we're going to move on to Elon. Although, you know what? You are. It's so funny. The first message I get, and I always get my bad news from you. You're like, are you okay?
--:-- Scott Galloway: Well, I want to be sure.
--:-- Kara Swisher: I am such the needy little sister in this relationship. I'm literally. I felt like, oh, no, he really liked doing this. I'm like, uh-oh. My big brother knows something bad happened. I'm like, is dad dead?
--:-- Scott Galloway: You know what? You had done some very nice work. I thought it was ridiculous that they didn't have a plan with all the good stuff, cutting some of the stuff. I'm not sure Jake Tapper's book things should continue. That's my feeling on that one.
--:-- Kara Swisher: Well, there's always public access television in Wokastan.
--:-- Scott Galloway: Right, exactly.
--:-- Kara Swisher: But I thought your show was quite good, and I thought, why didn't they do something about it? In any case, you're back home.
--:-- Scott Galloway: It's an office. You've turned it into a gym.
--:-- Kara Swisher: Dad, where's my Snoopy bedspread? It's gone, gone. No, we're staying here. We're waiting for you to come back. We knew you were going to, in any case. Okay, Scott, let's get to our first big story.
--:-- Kara Swisher: All right, Scott, if we sound a little different, it's because we're re-recording this later in the day because things happened and we had a whole taping. And then our fans were clamoring for our thoughts right now because Elon actually did get a hold of Twitter. Scott, where are you right now?
--:-- Scott Galloway: You know, I'm in a car from the airport and I'm basking in the wonderful notion of Kara that finally I get to express myself. Finally, Kara. Finally, I get to be the real me. On the less moderated Twitter. Thank God.
--:-- Kara Swisher: You're welcome, Meryl. Here it comes. All right. So let me start. We're updating this segment because just a few hours after we wrapped today, and by the way, it was a very entertaining back and forth, Twitter agreed to sell itself to Elon for $54.20 a share. Weed o'clock in a deal worth about $44 billion. It's actually happening. The deal was unanimously approved by Twitter's board. It's expected to close this year pending a vote of Twitter shareholders and some regulatory approvals. It doesn't look like he'll face any challenge from the Justice Department or the FTC. But we'll see what happens. Now, Scott, you did not think this would happen. I did. And Bill Cohen definitely did. So you had talked a while ago. I'm going to give you credit that Twitter was going to be in play. You just didn't think this was the one that would land. So explain what you think now.
--:-- Scott Galloway: Well, in a word, Kara, this is stunning. This is just to give you a sense of the scale here. First, I want to acknowledge me and other naysayers said there was no way he could raise the money. He did. That there would be another suitor that would give the board cloud cover to reject the offer. There wasn't. I mean, Bill Cohen and you called this perfectly. And every time I mention the words Elon and Musk, I've gotten it wrong here. But just a sense of the scale here. Everybody, I think, rightfully was concerned about Bezos buying an influential media property, the Washington Post. He purchased that for $250 million. Elon Musk is spending 180 times more money to buy Twitter. This is his, effectively, he is financing the deal. There's $13 billion of debt. $33 billion is really his. Some of it is margin loans against stocks. Some of it's just cash he's putting in. But effectively, this is the largest individual contribution to a leveraged buyout in history. There's just no getting around it. This is stunning. This is a big deal.
--:-- Kara Swisher: It is. And it's also a big deal in terms of taking Twitter private, which is something you've talked about. Many people have talked about that it can only operate in private. You had thought other, what were the other players you thought were going to buy it?
--:-- Scott Galloway: I thought Salesforce would use it as a CRM platform and that Mark Benioff's reputation for being a solid citizen, would he be able to thread the needle around moderation?
--:-- Scott Galloway: They'd already expressed an interest in it. I didn't think it would be bought, though. I thought that somebody would show up with enough shares to force change of what appeared to be a fairly encephaletic board. I would agree with Elon there and implement greater moderation, go 180 from what he suggested, much greater moderation, much more curated, much more edited, and also, most importantly, move the business model away from advertising to subscription. That's what I thought was going to happen.
--:-- Kara Swisher: But in terms of the bite size now is so big that there's really only a handful of companies that can take it private. LBO firms can't care because the company is not really LBO-able in the traditional sense because it doesn't have enough EBITDA to support a lot of debt, as is C-Above. Elon's really coming in with $33 billion of his own money. A lot of it from banks. So we get to that in a minute. We also get to Jeff Bezos in a minute because he had something to say. But first, former President Donald Trump says he won't go back on Twitter and told Fox News that he instead joined Truth Social over the next seven days. I don't believe him. And I wrote a column saying Elon will let him back on. Elon protested when Twitter threw him off, so he will certainly let him back on if he wants to be. And I don't think Trump can resist. But what do you think it means for all the other banned accounts? Like, what is it, Babylon Bee? A whole bunch of them that irked Elon for a little?
--:-- Scott Galloway: Well, as it relates to Donald Trump, I think Kai Ryssdal summarized it perfectly. Regarding his comments that he's not going back on: take the under on that one.
--:-- Kara Swisher: Yeah, under. I do too. I think it's a neck and neck horse race between who is more desperate to be in the news. And I think Trump will absolutely go back on the platform. And you've predicted that.
--:-- Scott Galloway: The question I think...
--:-- Kara Swisher: Yeah, anyway.
--:-- Scott Galloway: Regardless, right. The issue that Elon is going to face—every person from the CEO of Reddit, to Dick Costolo at Twitter, to Alex Ohanian, everyone who has dealt with this has the same thing. These are really difficult problems to deal with. And Twitter has spent a lot of time trying to figure it out. I don't think they've gotten it right, but their employees believe they have figured out a way to thread the needle around very, very difficult problems. And I would speculate that sooner rather than later, he's going to find out what all of us have encountered, or what I've encountered when I go on boards of companies. And that is, I am not as smart as I thought, and they're not as dumb as I'd hoped. I think he's going to run up against the same shit they've run up against. And I don't know what he wants to say on Twitter that he hasn't been able to say already. I don't, I just don't get it.
--:-- Kara Swisher: Yeah, well, here's the thing. So he did make a speech, a little bit of a statement about free speech, of course, when he bought it. He wants to make sure, he calls it a public square, which I don't think it is, but go ahead. You can make that argument. It's a reasonable argument. Elon wants to make sure you stay on the platform, Scott. He tweeted, "I hope that even my worst critics remain on Twitter because that is what free speech means." You might want to delete some of your DMs unless you want Elon reading them. I'm teasing, maybe, I don't know. Twitter DMs are not encrypted, which means a future Elon employee can have access to them. And I'm a little worried about the security, honestly. I don't know why I didn't worry with the previous administration, but I definitely would think about it.
--:-- Scott Galloway: Well, let's see the bull case here, because these are big boys and girls. The shareholders are getting a decent premium to where it was trading just a short while ago. And the investors are grownups. So I think that at least for the first six months, I think users, people in the media, investors owe him the benefit of the doubt. And here's the bull case. The bull case is that a fraction of that brain around product innovation and focus tier could unlock tremendous value. I think it's just naive not to think that that's not a possibility. The bear case is that you have media, which is becoming increasingly instrumental in a time when we're becoming more polarized, and there just don't appear to be any guardrails. The Washington Post, which everyone is saying, "Well, what about the Washington Post?" They have an editorial board. They have 700 journalists who have their own free will and can say no to stuff. And Twitter has algorithms and likely not a CEO pretty soon. And an individual who has vague ideas about free speech and, quite frankly, has a reputation for punching down. So you can make a bull or a bear case here. Now the board didn't get to make the bear case because it's not really up to them to make societal calls. It's them to say, was this the best price for shareholders? And I actually think the board did its job. They didn't play games. They said, look, the majority of the shareholders want to do this. It's up to the new owners what they do with the company after they own it.
--:-- Kara Swisher: Okay. So here's the next thing: employees. You're talking about this. At most companies, Elon, you join people knowing they're working for Elon Musk. He's obviously hired some very good CEOs at his other companies. He's not the CEO. Well, he's the CEO of those companies, but he has very strong number twos in various places. A lot of people might join because it's Elon. Existing Twitter employees probably didn't like getting bashed by him. They don't know what's going to happen to their stock. There's a lot of issues in a private company where you don't get compensated the same way. So what about that?
--:-- Scott Galloway: Well, first thing is, if I were advising them, which I'm not, I would say you need to do a charm tour and you need to go elevate and publicly praise many of the senior leaders there and junior leaders and acknowledge that I'm here to learn. I'm going to try. I want to make this better. I want to unlock the potential that we all agree is here. I think if he comes in guns blazing, a lot of people are going to say, you know, maybe I'll give it 90 days to see if there's some there there. But I think he has to really err on the side. And he's got to think that at a certain level, he's an outstanding manager. You can't—greatness is in the agency of others. And he's achieved so much greatness at his other firms. You got to think he has at least some instinctual ability to really draw people around a vision. There's a lot of people who've left there. He obviously has those issues in some of the plants, not his direct fault, but certainly he's the CEO around racial issues. But I think there's been a lot of churn at some of his companies. At the same time, some people love working for him. So it's an interesting question. He's certainly doing well and producing beautiful products. That is one thing. I think he'll be very innovative on the products. He's a user of the products. He owns it now. So he's in a different way than the board that exists. He's a fan of it. And so he will have a lot of interest in that. And so that, I think, is a good thing.
--:-- Kara Swisher: Now, one thing, New York Times' Emily Flitter pointed out that if Musk failed to repay the loan to Morgan Stanley, the bank could seize and sell Tesla stock as collateral, destabilizing a portion of the stock market. The public may have little to no advance warning. This is a big swing by this guy. He saw an opportunity, took it, but boy, is he putting a lot on the line here.
--:-- Scott Galloway: Well, here's the thing. And just so I can get attacked even more on Twitter right now.
--:-- Kara Swisher: Please. I would like that.
--:-- Scott Galloway: There's still a non-zero probability this thing doesn't close. One, the SEC—and I'm still holding hope that at some point they decide, well, we can't send a signal that all guidelines are no longer in effect. They could pop up here. He has pissed off so many powerful people, Kara. He's pissed off senators who meet on a regular basis with the SEC. But the most likely thing that contaminates or stops the plane from landing here is imagine if Tesla in the next 60 or 90 days, or before the close, the stock gets cut in half. And everyone says, well, that won't happen. Well, guess what? It's happened to Netflix in the last 60 days. If that happens, he's probably not going to want to show up with this much money leveraged against stock that's worth half as much. So this is what they're probably negotiating right now, or they've negotiated, is a fairly large breakup fee. Because for Tesla to go down 50% is not a lot in the eyes of the market, but it will be increasingly large in the eyes of Elon Musk, who has just borrowed $33 billion or has—I mean, he is levering up here. This is a bold move.
--:-- Kara Swisher: It is. He did see an opportunity. Like, this was an opportunity, whether you—it's an expensive opportunity for him, but it certainly is a company that most people think should be better than it is as a business. He has talked about subscriptions. He has talked about all other ways of making money. I'm sure advertisers are not going to like a cesspool. And he's talked about not relying on advertisers because then you get to be pushed around by them whatever they happen to be angry about at any one time. So I think it'll be interesting to see how he behaves with the employees. Some part of me thinks he can help but gloat, but he's been rather controlled, sort of, except for the Bill Gates thing he did yesterday, which was to publish this picture of Bill Gates and a pregnant emoji and make fun of his gut and use the word boner, et cetera. That was just ridiculous. He said he was mad because Bill Gates allegedly shorted Tesla, and if he was for climate thing, he wouldn't have done that. You know, honestly, these people are so rich, they probably don't even know what they're doing.
--:-- Scott Galloway: Yeah, but just—okay, listen to what you just said. And then in the next sentence, an individual now controls solely, with really no guardrails whatsoever, one of the most influential media companies in the world. It's uncomfortable to think about these two people being the same person. As much as the Beavis and Butthead Animal House cohort thinks this is funny, this company has a lot of influence. And when you're mocking people's physical appearance, when you're calling—I just, this is not—are these the values you want to bring to Twitter right now?
--:-- Kara Swisher: So we'll see. Or does it have influence, Scott? I don't know. Look at TikTok is running laps around this company. So is Facebook and Instagram. This company has not been innovative. So I don't quite—I think it's important to us. It's important to us, people like us.
--:-- Scott Galloway: Yeah, punching down is not innovation. That doesn't reflect anything innovative.
--:-- Kara Swisher: I agree. But I think, look, people's behavior—I think you're going to see more and more of these very wealthy people like Peter Thiel, like Elon Musk, stepping out and being the men they are, whatever they happen to be. And they want to be the center of attention. And in Elon's case, he doesn't care if he's the Tony Stark villain, villain hero—he doesn't care that he brings a lot of attention on himself. He loves it. You're going to see this more and more with CEOs. I don't think it's going to be less and less.
--:-- Scott Galloway: Again, Kara, that's the uncomfortable thing about what is going on here. And that is we have two billionaires that started an incredible company, PayPal. We have two billionaires that are remarkably innovative and just impossible not to admire. We have two innovators, Elon Musk and Peter Thiel, who have huge fanboy followings and serve as role models, whether they want to or not, for tens of millions of young people around the world. And we have two billionaires: one who spent $45 billion under the auspices of free speech and no moderation. We have another billionaire who invented a law firm to put another media company out of business because he didn't like their free speech when they outed him. So which is it, guys? The question isn't about free speech or moderation. The question is, should billionaires be implementing their ayahuasca visions of no moderation and/or closing entire media firms down? That's where we are right now.
--:-- Kara Swisher: Yeah, I know, because they do. They do. They're very—they're almost like Kevin McCarthy, if not quite as bad as Kevin McCarthy. They say one thing and do another in many cases. But let me just tell you, speaking of billionaires beefing, Jeff Bezos weighed in, which I was so surprised by because he usually keeps his mouth shut. "Interesting question," he tweeted. "Did the Chinese government just gain a bit of leverage over the town square?" He's using Elon's phrase. And then he was tweeting apropos of something: Tesla's second biggest market in 2021 was China. After the US, Chinese battery makers are major suppliers to Tesla's EVs. After 2009 when China banned Twitter, the government there almost had no leverage over the platform. And that may have just changed. Wow, that was something.
--:-- Scott Galloway: That's a gauntlet. I said gauntlet thrown, the last duel. I mean, this is—he's alleging he's a Chinese asset, I think, in some fashion. It doesn't get more violent amongst white guys that are tech billionaires than that. Basically, Bezos, who is hugely respected—this is the basis that's on top of the most trusted organization in the world, just behind the U.S. military. He never weighs in on this. Has some issues, but go ahead.
--:-- Kara Swisher: Yeah, but publicly he tries. He tries. He demonstrates a lot more discipline than the other side of this coin here. And he's basically saying, if you let this guy go through, he's a Chinese asset. I mean, that's what he's saying. That's what I'm reading.
--:-- Scott Galloway: It doesn't get any meaner in the Augusta Country Club locker room, Kara. That is snapping your towel at someone's big head in the twins, and then saying your fourth wife is ugly and you don't make any money. It does not get any meaner around, you know, over the Cobb salad. I was gobsmacked when I read this because Bezos never does this. And, you know, I think he was probably mad over the penis jokes that Elon tells about his rocket. And this is just—it's literally insane. It's insane. Senator Ron Wyden, Senator Elizabeth Warren—guess what? They have very tight contacts with the people at FISIUS that try to assess—I forget the name of the agency—the international security risks here. They are very close with the commissioners at the SEC. You know, at the end of the day, just good business advice: you want to err on the side of taking some shit, showing some grace, and not pissing people off. You know what most CEOs have in common? They've been really good at not pissing people off. They may not even be the most talented person in the company, but they haven't made any enemies. And that is not how Elon got there. And maybe he's the new century, new millennial CEO. This guy has—the worst thing about it is his enemies are not earned. He's made enemies really stupidly. It hasn't been worth it.
--:-- Kara Swisher: Although, you know, you could say Bezos is competing with him in space and also for defense department contracts.
--:-- Scott Galloway: No, Bezos is a worthy enemy. I'm talking about—why does he turn Bill Gates into an enemy? You think Bill Gates really appreciated that? No.
--:-- Kara Swisher: That was interesting. And then, of course, he has a beef with Mark Zuckerberg, too. He has a beef with a lot of people. I've had beefs with him, and I mean, they go away. But it's a really interesting situation. What's squaring up here is really interesting, these fights. What about—I think a lot of users that go, "I'm leaving now," or something like that. People were moving to Canada when Trump left.
--:-- Scott Galloway: I think their issues are business issues away from all this noise. And there are political issues. There are regulatory issues coming up. But he's got to get this business going or he's screwed. He has really put himself out there in a way that half of you has to say, "Whoa, what a thing to do. What an interesting thing." And at the same time be like, "Oh, man, you're really out on that limb, sir. That's a limb you're out on."
--:-- Kara Swisher: Yeah, but again, shareholders—when you look at businesses, we oftentimes don't really understand what the real lever is or what is really going to change the atmospherics here.
--:-- Scott Galloway: And what people don't realize is the thing that will have the most impact over this company likely in the next 90 to 180 days is the share price of Tesla. If Tesla holds or continues to go up and defy gravity, everyone's going to say, "You know, Elon, you be Elon." Not that we have any choice. If this stock resumes—it does anything similar to any other company in this growthy, frothy part and gets cut by 30 or 50%—as strong as he is, as much as people love him, people are gonna start second-guessing the shit out of him. He's gonna get stressed out, and his bankers are just gonna go, "Heads up. If it goes down another 50%, we need you to start selling Tesla stock, which will send it down another 70%." So you want to watch what's going to happen at Twitter. Tell me what's going to happen to Tesla stock over the next 90 or 180 days. It'll be interesting to see.
--:-- Kara Swisher: By the way, Jack Dorsey, if this goes through, is going to make a billion dollars. There's a lot of rumors that he's in on it, right? That he's the invisible hand here.
--:-- Scott Galloway: Well, they like each other, right?
--:-- Kara Swisher: They do, indeed. And Jack's mad at the board. And Jack's mad at the board. He was leaving the board. Maybe he's staying with Elon. I don't know. I mean, that would be important. If he brought Jack back, bringing Jack back is always a good move necessarily for morale. I think people really do like Jack, including Parag, in order to keep people there. What happened to Parag, Kara? Have you heard anything there?
--:-- Scott Galloway: Well, you know, Jack and he were—he was Jack's choice. I suspect he probably is okay with Elon. I don't know. He's going to make $40 million here. Maybe he exits stage right and says, "I'm going somewhere else." You know, this is going to be—for recruiters, could be good for some of the people at Twitter. I actually think Elon would be smart to keep them, at least in the short term.
--:-- Kara Swisher: Yes, 100%. I would stay. I just want to see what happens.
--:-- Scott Galloway: Yeah. Oh, I'd so stay.
--:-- Kara Swisher: But just back to your notion around users, let me be clear. I don't think anyone—I think other than like the junior associate editor of Mother Jones trying to make a point with 700 followers—people aren't going to leave the platform. It's addictive. For those of us who are on it a lot, we get a lot of joy and a lot of value from it. But it's still not growing in the way that it needed to, the way TikTok is. Your growth is enormous. You texted me over the weekend, you were worried about me. You are growing. I am not growing. But this is fun for us. Thank you, Elon, for all the content. And Bezos, we love you buddy. Thanks for tweeting that. Finally, I can be me, Kara. Finally.
--:-- Scott Galloway: Finally.
--:-- Kara Swisher: In any case, it is going to be some melee, is what I think. But thank you for Scott calling in from your car. Thank you. Our fans wanted us to comment right away. And so we—this team, by the way, you thank the Pivot team for scrambling to get this done. More to come for sure as the days go by. Blue check tomorrow. Blue check on all.
--:-- Scott Galloway: Blue check, baby. You know it.
--:-- Kara Swisher: We're going to go on a quick break. We come back. President Obama—we're going to do this very quick—pitches some fixes for big tech. We speak with friend of Pivot, Kim Kelly, about Amazon unions. People who deserve more money, which are the average worker at many of these companies.
--:-- Kara Swisher: Scott, we're back. Elon's not the only person thinking about free speech and social media. President Obama spoke of the dangers that unregulated platforms pose for society in his speech at Stanford. Here's what he said about fixing the supply and demand of misinformation.
--:-- [Clip of President Obama plays]
--:-- Kara Swisher: So what do you think, Scott?
--:-- Scott Galloway: I'm sorry. This is—well, you know, I had lunch with him to talk about this before this speech. And, you know, he's just catching up. It feels like he's just catching up to stuff that's—and almost a lot of stuff that's moved on. I don't know how you feel about this speech. I just like the fact that he's getting back in the ring.
--:-- Kara Swisher: I guess, yeah. And I do think that it's a big, important topic. He is—you know, it's sort of—I almost feel like I hope he has the same impact as Frances Haugen. Frances Haugen kind of came in and said what we sort of all knew, but you put on a masterclass on how to package it and give it real visibility and real heft. And I hope he can do the same thing with misinformation. But anyone who's been following this stuff, he's basically just regurgitating shit that's been out there for a while.
--:-- Scott Galloway: Yes, that's what I would say. Actually, interesting. It was an off-the-record thing, but I can say what I said. When he said, "What should we do?" He was looking for solutions, which was a great—he's so smart. And so he's got a really sophisticated idea about this. I thought he was pretty cozy with tech people back when. I had criticized him before on this when he was in office. And I said, "You know what? I think we need a time machine and we need to go back and you should do something when you were president." And so I don't think he appreciated that particular suggestion.
--:-- Kara Swisher: That's you being casually insulting.
--:-- Scott Galloway: Casually insulting. That's right. But come on. I mean, one of the things is Trump was also very critical of these companies and we made fun of him, right? But he had a very different reason. But, you know, I think these politicians are way behind and they just need to do legislation. Like, stop with the big speeches. I really have a lot of respect for President Obama, but I think the speech is—and we should fend for ourselves—is you know it's sort of like "try not to smoke cigarettes kids, even though they're addictive, we'll do nothing about it." "Try not to eat those Twinkies," although I don't think that should be legislated. But I think it's—just do some privacy legislation. Come on, get on that side, get pushing on that stuff. I don't know. I'm glad he's here, but I would like to see some significant muscle behind this.
--:-- Kara Swisher: And meanwhile, on the other side, the right wing—half with Ben Shapiro—did I say that out loud?—gave us the clearest description yet of the right's new approach to business. Speaking of free speech, which businesses have under Citizens United. Here's what he said last week.
--:-- [Clip of Ben Shapiro plays]
--:-- Kara Swisher: Oh my God. I mean, this is just—okay, The Villages, which is this retirement community which is very conservative. Should they have a special tax status too? Should we wait till there's a Democratic governor and revoke their tax status? Chick-fil-A has very conservative values in terms of their membership. So does Hobby Lobby. So does In-N-Out—they have Psalms on their goddamn trays. And guess what? I still eat there because I recognize that business and the capitalist engine, it should march on. And to start going after—to start—I mean, we're literally just politicizing everything. And what DeSantis and all these guys are saying is, "I don't care about the long-term health of the citizenry I've been charged with protecting. I'm just going to try and make headlines and throw red meat at my whack job far left or far right voice." It's just—again, nobody's thinking long term. The incentives here have clearly been so perverted that everyone is politicizing everything.
--:-- Scott Galloway: And not only that, we brought it on ourselves a little bit. I think when corporations and CEOs started saying, "Bring your full self to work," and now Exxon is having to decide what flags they fly or don't fly. You know what? I do think there's something to the notion of what you do outside of work is your business. We are here to provide you with economic security for you and your family. I don't know. I would be really careful.
--:-- Kara Swisher: It was critical to gay rights issues and racial issues way back in the day. I see that as civil rights. I think that is the law.
--:-- Scott Galloway: All right. Okay. All right.
--:-- Kara Swisher: I don't think of that as even taking a political stand. That's equal rights. That's civil rights. Not everybody agrees, as you know, because there's attacks on trans people right now going on and they're seeping over into gay issues.
--:-- Scott Galloway: You know, it's interesting. Let me just finish on that, because I'll get attacked for that. If you really mean it and it's part of your culture, okay, fine. I think so much of this was just virtue signaling. Putting out black squares on Instagram saying Black Lives Matter when they don't have a black person on their board. They have stuck out their chin, these corporations, by wading into waters they weren't really committed to swimming in.
--:-- Kara Swisher: Well, they have to be committed to it, right? That's the thing. That's the issue. If they are committed, they should do it like Patagonia doubles the breakdown. And that's who they are. Ben and Jerry's, that's what they do. You know what you're getting into when you go to work for Patagonia. Or Chick-fil-A or anybody else, right? This is what they are. But let me just say, these Republicans attacking business like this is so ridiculous and so counterproductive in so many ways. And DeSantis doing these bills—obviously now they're going to have to pay for Disney. Disney was paying for itself and now they're going to have to pay for them, which is ridiculous. I do think you're going to see companies like Citigroup and Yelp have policy in place to pay for out-of-state travel for employees who need abortions. Corporations do play an important role and should have a say in things. And they're going to get caught in this anyway. But what is really offensive is this idea of—when I was listening to that Ben Shapiro thing, I was like, "What are you—" I called him Putin-lite. I'm like, "Really?"
--:-- Kara Swisher: Like, really? Like, there's one thing to boycott, or "I don't want to use it," like we left Florida for our thing. It's another thing to pass legislation based on political speech. This is bullshit. This is like, I can't believe I'm defending companies. But honestly, if they're for free speech, you know, Florida District banned dozens of books from its library. They actually do things. The left screams a lot, but the right really does things. They included a picture book for kids, which Clara loves, called *Everywhere Babies*, which could not be a more innocuous book. It's insane. There's one gay couple in it, I think. That's it. And it's hardly noticeable. I mean, these people do not like free speech if this is what they decide.
--:-- Kara Swisher: Now, look, Ben Shapiro's making a children's part of his empire, good, he should. He should sell it. If you wanna buy that, buy it. Good for you. I'm glad that they're doing that and I will not buy it for my children, but other people can. And so that's really where you're at. They just don't wanna compete. I feel like they feel like communists to me at this point, the Republican Party. Or something else. It used to pride itself as being business friendly, almost too business friendly. And they've been to this "attack the gays" fair before and they lost badly. So, you know, the other guy, Chris Ruffo, who did the critical race theory, was warning Disney, "I'm going to warn you." I was like, okay, Anita Bryant, sounds good. Good luck. At some point, you're going to overreach, and that's where we're going, I think.
--:-- Scott Galloway: I agree with you. I think whenever you hear a Republican or especially a Republican podcaster say, "I'm free markets," they're about to say something that's ridiculously non-free markets.
--:-- Kara Swisher: Yeah.
--:-- Scott Galloway: Yeah. And I'm a capitalist. The engine of economic growth and the full body contact and violence of competition, you need those fires to burn. I didn't like the bailouts or a big component of the bailouts because I think they were nothing but cloud cover to keep rich people rich. You need churn. And I don't like it when Democrats do it. And I don't like it when Republicans do it. And when Republicans do it, it's really, really cynical. And it's because they've always claimed to be the pro-business part of the party.
--:-- Scott Galloway: So I find all of this, it really comes back to incentives. And unfortunately, our elections now, because of hardening through gerrymandering and not ranked choice voting, but basically primaries where it's basically who can out-crazy the other person. And now everyone's just focused on all of our senior politicians in Florida right now. Rubio, Rick Scott, and DeSantis are all just literally staring at a 60-plus white evangelical voter and trying to capture his gaze. And they're not governing Florida. They don't care about Disney and taxes and the health of Florida. It's like, "How can I convince this guy with a straw in Iowa that I am fucking batshit crazy?"
--:-- Kara Swisher: Yeah. And, I mean, did you know what Rick Scott proposed? He told me that we're going to do away with all federal legislation so we shut down all vets' hospitals, the guys in the space station can't communicate with us.
--:-- Scott Galloway: Yeah, they were unprepared for that.
--:-- Kara Swisher: They were unprepared for that. And they're like, okay. And he said, "But if it's good, we can reinstitute it." I'm like, are you that far off the deep end where you would actually take a staff of 120 people and all this money that it cost to run the Senate, a senator office, and propose legislation that we're going to just shut off the federal government and basically there be no air traffic control the next day?
--:-- Scott Galloway: You know who's winning here? Steve Bannon. This is his playbook.
--:-- Kara Swisher: Is that right?
--:-- Scott Galloway: Chaos.
--:-- Kara Swisher: Chaos.
--:-- Scott Galloway: Chaos. And eventually you start to wonder, like, what country are you rooting for at this point? You know what I mean?
--:-- Kara Swisher: Which is, I don't know. It's really, if you look at those things, the idea of, it's also Peter Thiel has those elements. Let's get rid of it all. Like, if you read his stuff, it's down that avenue. And so no government is—
--:-- Scott Galloway: Yeah, but let's get rid of it all after I have built wealth based on subsidies of EV charging stations.
--:-- Kara Swisher: Yes, yes.
--:-- Scott Galloway: Or I have hired thousands of engineers. I work for the Defense Department, or I do this. It's takerist. It's totally a takerist culture.
--:-- Kara Swisher: Takerist. All right, well, that is a perfect thing to bring on our friend of Pivot. Kim Kelly is a labor journalist, organizer, and author of *Fight Like Hell: The Untold Story of American Labor*. She joins us to discuss the history and current state of the unionization movement in America and what's next for workers and management. Welcome, Kim Kelly.
--:-- Kim Kelly: Thank you so much for having me.
--:-- Kara Swisher: So there's a lot. We talk about this a lot, and Scott has a very tough perspective on unions. Obviously, there's a lot of activity going on, and the Amazon Distribution Center is voting on unionization as we record this. Bernie Sanders and AOC both spoke at a rally there over the weekend. That's across the street from another Staten Island warehouse where Amazon workers voted to unionize earlier this month. They still have to create a contract and do the very heavy lifting part. Starbucks workers have voted to unionize across the country, including in Seattle this week. And Apple store employees in Georgia have filed for a union election. Apple employees at Grand Central Store in New York City seem to be headed that way, too. So give us an overview because Scott and I also felt that these are victories, but it's still hard going. So give us an overview from your perspective.
--:-- Kim Kelly: Sure. I think it's such an exciting moment in American labor. And I think it's especially exciting for people because, as I'm sure you know, as you alluded to, we've kind of been on the back foot for a little while. Union density is down. The numbers aren't great. We're just coming out of an incredibly anti-labor administration. Workers have not been having the best time, especially as the pandemic continues, as the minimum wage continues to be garbage. It's a difficult time to be a worker in America.
--:-- Kim Kelly: And I think that what we're seeing, this renewed energy, this renewed interest in organizing, is a very positive thing. It's a positive sign of where people's heads are at. I think workers are starting to really understand the value of their labor and the value of their lives. Because as this pandemic has gone on, we know who's been hit the hardest, who's been hurt the worst: the most vulnerable, the most marginalized. I think black and brown communities were hit twice as hard as their white counterparts. I think there's been a reimagining of what work is and what it should be and what it could be too. And we're seeing these workers at these massive corporations like Amazon, Starbucks, Apple now, realizing that we work for the richest people in the world. We are struggling. We are being treated like machines or robots or like we don't matter at all. There's got to be something we can do. And there is. Organizing, unionizing.
--:-- Kara Swisher: And the fact that they've been so successful at Amazon. The one spot and it still doesn't have a contract. Let me just interject, and then Scott, I'm sure, has some questions. Labor unions are generating more headlines, that's for sure. And I'm not pushing back on the need for it, because I do think there's a massive need for it. But it doesn't mean there's more actual support. Unionization rates, as you know, went down between 2020 and 2021, in the midst of the pandemic. Just 10% of workers are union members, according to the Bureau of Labor Statistics. But a majority of Americans say labor unions have a positive effect on the country, even though you're back on your foot. And I think that's being kind in terms of its power, because these companies really do have the power right now.
--:-- Kim Kelly: Sure. Yeah. Like you said, the numbers aren't great. And we are at a point where the labor laws are not in our favor. We're dealing with a plague of right to work. We're dealing with an NLRB that has been much more interesting and much more aggressive than it has been in recent years. It still needs more staff. It still needs more resources. It needs more legal bite. But I think things are changing. I mean, the fact that public support is at, I think, what, 68% is pro-union? That's a big deal. And really, the thing is that most workers in this country would like to join a union. It's just very hard for them to do so. And that's not their fault. That's due to the laws and the government politicians and all of this historic red tape that's been thrown up and makes it more difficult to organize.
--:-- Kim Kelly: And honestly, I think that is one of the reasons why the Amazon victory, the first victory, matters so much. These workers kind of had every odd stacked against them, but they still pulled it off themselves. They didn't rely on existing infrastructure or resources from other established unions.
--:-- Kara Swisher: Right, which was interesting. I was talking with an Amazon board member, and they're like, "They did it with weed and pizza." They were fascinated by it. So what do you think? Scott, go ahead.
--:-- Scott Galloway: So nice to meet you. I need a preamble here before I bust into my questions. I've been a member of two different unions. I was a member of a union when I was a box boy in college at San Vicente Foods. When I started at NYU as an adjunct professor, I was a member of the AFL-CIO. I'm not entirely sure how we ended up in that union. But anyways, I think unions are right. And I think a lot of Americans are in favor of unions. But the numbers are less than great. The numbers have been abysmal. I mean, we've gone from 20% union membership in 1985 to 10. We lost a quarter of a million union members in 2021. And granted, they do the right things. But haven't unions been sort of the perfect enemy for corporations and right to work in that as they give the illusion they're helping? It just feels like this construct of a traditional union is right, but not effective, that it's not doing its job. And I worry that these small victories are nothing but continued head fakes, that we need a different construct than unions to protect the American worker. I apologize for the speech. I'd love to get your response to that.
--:-- Kim Kelly: I don't know how many union workers would agree with you, though, that it doesn't matter, that it's just headlines and whatnot. If you've ever bargained a union contract or seen what that difference feels like between going from pre-union to post-union, that's a big deal. Also, AFL-CIO is a union. It's a federation.
--:-- Scott Galloway: Oh, excuse me. Thank you. What's the difference? I'm not sure I know the difference.
--:-- Kim Kelly: Oh, the AFL-CIO is a federation of different labor unions around the country.
--:-- Scott Galloway: Right. Thank you. Kind of like an umbrella thing.
--:-- Kim Kelly: Got it. Hey, I pay my dues.
--:-- Scott Galloway: Good.
--:-- Kim Kelly: We need those dues to hire organizers and to give resources to workers trying to organize. And I think we can't really discount the impact of right to work, too, especially in states where there isn't a strong pro-labor legislator. And there isn't a great tradition of people being able to organize. Like the folks in Alabama that tried to organize their warehouse, they got crushed the first time around. And they didn't have that much outside help. They were trying really hard to do this. Amazon crushed them. Amazon was found to have union busted them in a way that wasn't really legal. That's why they got their second election.
--:-- Kim Kelly: I mean, it's interesting to hear kind of not anti-union, but sort of union skeptical things like this, because that's not what I'm hearing from within the movement. That's not what I'm hearing from workers. And honestly, I think maybe that matters more. We can analyze, we can think and talk about what's happening. But what's happening on the shop floor? What's happening in the warehouses?
--:-- Kara Swisher: So talk about that, because your book is subtitled *The Untold Story of American Labor*. What do we forget about the labor movement? What lessons should current organizers take as they're moving forward? Like, what works? Because it looks like it's different everywhere. Is there some thing that you think will re-energize it? Besides the skeptical part, we get that. But Amazon is super aggressive. Starbucks is, I'm guessing, going to be super aggressive. Apple, I suspect, will be very aggressive the same way and offer workers, "Oh, we're going to give you this much money. You don't need those people to do that." What is the construct in order to push back at those efforts that they're going to make, which is going to be a sort of iron fist in a velvet glove approach?
--:-- Kim Kelly: Sure. What really matters, what has led to the victories and the half victories and all the positive change that we have seen because of the labor movement, because of workers, it's solidarity. I know that sounds like a bumper sticker, but honestly, building real relationships and community between workers, crossing barriers, crossing over whatever manufactured divide the boss puts between one another because of whatever differences there are between you and your coworker. That is how we win. That's how we've always won. That's how they won at Amazon. They had people who spoke different languages and prepared different kinds of food and met people on a human level, person to person, worker to worker.
--:-- Kim Kelly: There's an example I can think of from 1946, back in the day, in Hawaii, the Great Sugar Strike. There were these massive sugar cane plantations. The workers were predominantly Asian immigrants and native Hawaiians. The owners were white guys from the mainland. And when it came time to strike, the workers were in a position where they were separated. There were different camps for different workers. Chinese folks were here. Filipino folks were here. The bosses treated them differently, paid them differently, trying to make them feel as if they had nothing in common. And the way they won was by coming together and getting translators and building strength kitchens and realizing they had more in common than they had that separated them. It might sound a little Pollyanna, but crossing over through these divides and realizing that it is us against them, the working class against capital. That is an important lesson to learn. That is how we have gotten anywhere, by sticking together, by building collective power, by really sticking to the real principle of solidarity. That's how we're going to win. That's the simplest answer.
--:-- Kara Swisher: How have, say, these tech companies tried to put differences between people? I'm assuming by giving bigger salaries than, say, a restaurant or something else. Talk about what they've done that's been effective and maybe something that looks like it's effective but isn't really for the workers.
--:-- Kim Kelly: Well, just to come back to Amazon, one of their most fatal flaws that they made was trying straight out the gate to paint Christian Smalls, the president of the independent Amazon Labor Union, as inarticulate, as uneducated. They were being a bunch of racist classist jerks about it. And wonder of wonders, that did not resonate with the working class black and brown membership of that union, the workforce at that factory. They tried to find a scapegoat and they birthed a leader. This is the kind of thing that companies do because they don't understand what it's like to do those jobs. They don't understand what it's like to be struggling in that way. They haven't had to break a sweat in 20 years probably.
--:-- Kim Kelly: And one of the things that they would do at the Bessemer Warehouse that did unfortunately prove effective, because folks maybe didn't have as much of a firm understanding and base in the union tradition because it's so hard to unionize there, they third-partied the union. They put out all these flyers, this propaganda saying, "Oh, this is a New York City union coming down here to Bama to try and take your money and tell you what to do." And in some ways that worked. And it was really unfortunate, but it was also BS. And we can see how those kinds of divide-and-conquer tactics, sometimes they work, but if you inoculate against them, if you have something to show for it, if it's easier to shut that down, then it's not as effective.
--:-- Kara Swisher: You know, before Scott gets an expression, when they did that to Christian Smalls, I know a lot of people, I was like, "Stop it, he's fantastic." I had spent some time talking to him, and I was like, "This is a huge mistake." He is so effective. We had had him on Twitter Spaces a bunch of times. I talked to him a bit and it was really amazing how stupid that was. I remember saying, "This is the stupidest thing. Do not discount this guy. He is sharp as a tack." Like, literally, how would you not want a leader like that who comes from the community, who's handsome, who's cool, who doesn't wear a suit? That's the kind of labor movement I would be a part of. I don't care what guys in suits have to say. And a lot of people don't either.
--:-- Kara Swisher: He also was nobody's friend. He pushed back against AOC and others too. That was what I thought was super effective about him. He was going for the worker. I thought that was a very interesting leader.
--:-- Scott Galloway: So last administration, very anti-labor. We'd like to think this administration is very pro-labor. What would you ask for from the Biden administration that they aren't doing? Or what are you hoping to get out of the next two and a half years from the Biden administration, or hopefully six and a half years? Assuming they do anything.
--:-- Kim Kelly: They need to pour resources into the NLRB, beef it up, make it tough and strong.
--:-- Scott Galloway: This is the National Labor Relations Board.
--:-- Kim Kelly: Oh, yeah, National Labor Relations Board. They need staff. They need money. They need support. They need to be able to enforce these contracts and to be there for workers that reach out to them and file elections. I mean, there's like 200 Starbucks across the country that have filed elections and are going through elections. That is a lot of staff and a lot of lift. And they need to, I mean, obviously, raise the minimum wage, give people health care, actually do something about the climate. It's not like, if you want to be for the workers, do things that help workers instead of make nice headlines or make the Republicans hate you a little bit less.
--:-- Kara Swisher: You sound disappointed in the administration's efforts to date. Is that accurate? Am I reading that accurately?
--:-- Kim Kelly: I would say the one good thing that the, well, I don't know that much about it. I don't really care what the Democrats get up to, right? But one of the most positive things I've seen from this administration is the pro-labor stance and some of the pro-labor moves. And the appointment of Jennifer Abruzzo as general counsel to NLRB, that is a big deal. That is great. If they can just keep doing that kind of thing, that will help. That will get us closer to where we need to be. They just have to put their money where their mouth is and also go after these tech oligarchs that are trying to grind us all into dust.
--:-- Kara Swisher: I love that. So talk about the minimum wage. Scott has a thing where he talks about the ridiculousness of the minimum wage going from $7.25 to $7.25. Well, these oligarchs make a lot of money, which is really astonishing. Talk about what needs to be done there. It seems like that would be the most important thing government can do. Tax all the rich people that are oppressing us. Take their money and give it to the people that made it. These people that sit in C-suites and issue press releases and play footsie with the government, they're not working. They're exploiting. They're benefiting from the labor of the working class. $7.25 is a joke. $15 an hour is nothing. Even I'm not an economic expert, but things cost more and Elon Musk and Jeff Bezos are fine. Whereas workers in the picket line are struggling to pay their bills or buy food at the grocery store. That is not fair. The minimum wage should be at least $25 or $30 an hour. People can't live like this. And after a certain point, the people at the top that expect to benefit from us and our work and our labor, they're going to find out that you can only push people so far before they either do something about it or they dip out entirely.
--:-- Scott Galloway: So, first off, word. I agree with you. At some point, a comity of man being American means dignity and work. And inflation is up 30%. The Nasdaq's quintupled. CEO pay is up 7x. And minimum wages exploded from 725 to 725. I worry that when we turn it into what feels like a class argument, I mean, you said "tax the people who are exploiting us." I worry that we lose allies and that we should make more of a capitalist argument, that we need to bring people back into the labor force.
--:-- Kim Kelly: Allies? This is class war.
--:-- Scott Galloway: Well, if we position it that way, I think we lose. Because I'm on your side, but I'm trying to figure out how we position it as a capitalist argument that we need more people to be drawn back into the labor force, that when we don't pay people a living wage, they end up in the emergency room, they end up with mental health problems, they end up in a vet hospital, that this is just smart economically. That rather than going after the morality of it, we go after the economics.
--:-- Kim Kelly: Look, I would say, just to build on what you're saying, a union worker is a happier and better paid and healthier worker. That's the worker you want in your workforce, in your factory, in your shop. It makes good business sense to make sure that workers are healthy and mentally prepared to do their labor. They're not stressed. They're not falling apart. They're not worried about making it home to pick up their child. Tormenting and exploiting workers doesn't help anybody. We should have learned that back in the Gilded Age, but here we are in the sequel.
--:-- Kara Swisher: Yeah. The sequel.
--:-- Scott Galloway: It's interesting.
--:-- Kim Kelly: I know you've got to go. One of the things I always tell a lot of these people, you've either got to figure this out and soon, cooperate working with workers and paying them what they deserve, or you might as well armor plate your Tesla. Because that's where it's going. There's a lot more of us than there are of them.
--:-- Kara Swisher: All right. We'll leave it on that. This is a book by Kim Kelly. Her book is called *Fight Like Hell*. It sounds like she's going to. *The Untold Story of American Labor*. There it is. Thank you for putting it up. You can find Kim Kelly on Twitter at Grim Kim. Is that right?
--:-- Kim Kelly: Grim Kim.
--:-- Kara Swisher: Good for you. That's a good one. I like that. All right. Thank you, Kim Kelly. And thank you so much. Everybody should read it. It's a very important topic. And it is absolutely true. We have to figure something out here because it's not going to stay the same at all. And these workers deserve much more attention in the whole stack that happens here, rather than just celebrate the tech oligarchs. And I think that's the perfect name for them. All right, Kim, thank you so much.
--:-- Scott Galloway: Thanks, Kim. Nice to meet you.
--:-- Kara Swisher: All right, Scott, one more quick break. We'll be back for predictions.
--:-- Kara Swisher: Okay, Scott, let's hear some predictions. Go for it. What do you got for me? Besides you not going to be on CNN+ for the future. I'm definitely off. I owe two Scaramoochies and one quarter of Quibi.
--:-- Scott Galloway: By the way, I want to apologize to everyone at Quibi. I was like dancing on their grave before it was over, and now I'm getting attacked rightfully for saying that. Look, I think what you're seeing in the growthy part of the market, I mean, everything from PayPal to, you know, you talked about it, to Netflix, all this stuff's off 70%. The streaming market, the content market is about to get taken to the woodshed. It's just going to be so fucking ugly. There's going to be so many layoffs because all of a sudden everyone's figured out spending $3,000 per household to deliver these. There has never been a better time to have a couch and be into edibles and the party's over. You're about to see enormous consolidation and radical cost cutting at the biggest and strongest. I mean, it'll be everyone, maybe with the exception of Apple TV+ and Amazon Prime Video, because they have just literally infinitely deep pockets.
--:-- Kara Swisher: Which might take advantage of the situation.
--:-- Scott Galloway: Yeah, who knows? They might come in. And also, I think Discovery stock with a $55 billion overhang, gosh, I think that's going to be an interesting stock to watch.
--:-- Kara Swisher: And my prediction comes back to the same place. What about Netflix as possibly being bought? Boy, would Apple love to pick that up or Amazon.
--:-- Scott Galloway: Well, I think Google and Facebook would have liked Twitter, but the problem is the logical buyer of Netflix probably can't because of antitrust.
--:-- Kara Swisher: Yeah.
--:-- Scott Galloway: But I think what you're going to have here, and I've said this before and I'll double down on it, the current structure of Discovery does not survive 24 months. There's just so many great assets, so much debt, a weird shareholder base, and a single class of shares, meaning you can get an activist. And you've got a CEO who's gone Hollywood and has moved to LA.
--:-- Kara Swisher: This is Bill Cohen's column today. Is that right?
--:-- Scott Galloway: I haven't read it.
--:-- Kara Swisher: Yeah. No, I know. It's like he has different thoughts, but he thinks they have a real rough road ahead of them, I would say.
--:-- Scott Galloway: Yeah. And I think they're gonna have to find ways to monetize some of these assets and that the disposition of some of these assets will be accretive. And similar to what happened to Stanky, where Stanky woke up and had too much debt and assets that aren't performing to the expectations of when they bought them, I think Discovery is going to wake up and realize that these assets, that the whole here is less than the sum of its parts. There are some amazing assets within this corporate structure. And anyways, my prediction is Discovery. Enjoy it while you can, the dog that caught the car. And guess what? That car's not slowing down and it's going to get away with you. They're going to have to make some moves other than cost cutting here. And I think you're going to see an activist come in when the stock hits.
--:-- Kara Swisher: Interesting. All right. But let me just make a prediction myself. You don't have Scott Galloway to kick around anymore.
--:-- Scott Galloway: That's right.
--:-- Kara Swisher: And let me just tell people something. I'm going to make a statement. That show was terrific. And you know I insult you when they suck. I didn't like your other shows.
--:-- Scott Galloway: Thank you for saying that.
--:-- Kara Swisher: This was a really well done show. I didn't like every bit of it. Did I give you pretty good criticism of the parts I didn't like? Just like I did with Jon Stewart.
--:-- Scott Galloway: You were casually insulting.
--:-- Kara Swisher: Let me just say it was a great show.
--:-- Scott Galloway: Thank you for saying that.
--:-- Kara Swisher: Anyone that wants to kick Scott Galloway better, you got to go through me.
--:-- Scott Galloway: That's right. That's right. I am such the chick in this relationship. I am sensitive and needy.
--:-- Kara Swisher: I know.
--:-- Scott Galloway: Do not fuck with me on this issue.
--:-- Kara Swisher: Thank God. Seriously.
--:-- Scott Galloway: Yes. Your opinion and affirmation means a lot to me, Kara. So thank you.
--:-- Kara Swisher: No more "Man in the Street" for you, but we are going to make a hit show. You'll see.
--:-- Scott Galloway: You'll see. We will.
--:-- Kara Swisher: Yeah. Don't you worry.
--:-- Scott Galloway: Old man with erectile dysfunction in the street? No?
--:-- Scott Galloway: Yes. No. But it was a good show. And there were several good shows on that network. And I think those people deserve — and the people who helped make them deserve kudos. It was not anything to do with the content. It wasn't terrible content. Same with Quibi. By the way, there was some very good stuff on Quibi.
--:-- Scott Galloway: So for those creative people, you'll be fine. It may be a little hard for a little bit, but stop kicking them around. They didn't — the content wasn't the problem. It's economics all the way. There you go.
--:-- Kara Swisher: Anyway, so don't forget, we want to hear from our listeners. Go to nymag.com slash pivot to submit your questions for us, or call 855-51-PIVOT. The link is also in our show notes.
--:-- Kara Swisher: Okay, Scott, that's the show. We'll be back on Friday for more. Can you read us out?
--:-- Scott Galloway: Today's show was produced by Lara Naiman, Evan Engel, and Taylor Griffin. Ernie and Jatot engineered this episode. Thanks also to Drew Burrows and Neil Severo. Make sure you subscribe to the show wherever you listen to podcasts.
--:-- Scott Galloway: Thanks for listening to Pivot from New York Magazine and Vox Media. We'll be back later this week for another breakdown of all things tech and business. Nothing is ever as good or as bad as it seems.
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--:-- Scott Galloway: See how you can turn your team into a content machine with Adobe Express, the quick and easy app to create on-brand content. Learn more at adobe.com slash express slash business.